Last updated: 18 March 2025 · Effective date: 18 March 2025
Welcome to MKMH Media ("we", "our", or "us"). We operate the website mkmhmedia.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services. Please read this policy carefully. If you do not agree with its terms, please discontinue use of the Site.
1. Information We Collect
We may collect information about you in the following ways:
- Information you provide directly: When you fill out our contact form, request a quote, or communicate with us by email or phone, we collect your name, email address, phone number, company name, and any other information you choose to provide.
- Automatically collected information: When you visit the Site, we may automatically collect certain information about your device including your IP address, browser type, operating system, referring URLs, and pages visited. This is done through cookies and similar tracking technologies.
- Third-party sources: We may receive information about you from third-party services such as analytics providers and advertising partners.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide the services you request
- Send you administrative information, updates, and marketing communications (where you have consented)
- Improve and personalise your experience on our Site
- Analyse usage trends to improve the Site's functionality and content
- Comply with legal obligations and enforce our terms
- Protect against fraud and ensure the security of our Site
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device. We use:
- Essential cookies: Required for the Site to function properly.
- Analytics cookies: Help us understand how visitors interact with the Site (e.g., Google Analytics).
- Marketing cookies: Used to deliver relevant advertisements and track campaign performance.
You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of some parts of the Site.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers: Third-party vendors who assist us in operating the Site and delivering services (e.g., email platforms, analytics tools, hosting providers). These parties are contractually obligated to keep your information confidential.
- Legal requirements: When required by law, court order, or government authority.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact form submissions are typically retained for up to 3 years. You may request deletion of your data at any time by contacting us.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data ("right to be forgotten").
- Objection: Object to processing of your data for marketing purposes.
- Portability: Request transfer of your data to another service provider.
- Withdraw consent: Where processing is based on consent, withdraw that consent at any time.
To exercise any of these rights, contact us at privacy@mkmhmedia.com. We will respond within 30 days.
7. Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include SSL/TLS encryption, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure.
8. Third-Party Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Our Site and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on the Site and updating the "Last updated" date above. Your continued use of the Site after such changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: